I.A.G Vietnam Investment & Trading Joint Stock Company is the exclusive distributor of SOTHYS brand cosmetic products in Vietnam. We are committed to protecting the data and personal information of users of this Website. Therefore, we implement the following personal data protection policy:

According to Clause 1, Article 2 of Decree No. 13/2023/ND-CP dated April 17, 2023, personal data is information in the form of symbols, letters, numbers, images, sounds, or similar forms in the electronic environment associated with a specific person or helping to identify a specific person. Personal data includes basic personal data and sensitive personal data.

- As part of the user experience on the sothys.vn website, we collect personal data about you.

(1) You may provide your personal data in several ways through the Sothys.vn Website:

(2) Direct provision of information: Creating a customer account; Requesting information; participating in competitions; etc.

(3) Indirect provision of information: cookies.

- We do not collect your personal data from third parties.

- We only collect the necessary data to provide you with the most pleasant and relevant user experience, and to provide you with the services you have registered for. Therefore, we always require your consent except when we are performing a contract already entered into with you (for example: Sales contract).

- Mandatory fields are marked with an asterisk (*).

We may collect and process your personal data in the following cases:

• Account creation: Full name and email address are collected to manage the customer relationship, based on contract performance.

• Information requests: Company name, full name, address, phone number, and email address are collected to provide the requested information, based on your consent.

• Advertising activities (contests): Full name, address, and phone number are collected to contact you regarding advertising activities and provide commercial information, based on your consent.

• Navigation: Data collected via cookies as described in the Cookies section.

All personal data is retained only for the period necessary to fulfill the purpose of its collection, in accordance with applicable law, and includes both external and internal storage.

We determine the purposes and methods of processing the collected information. We are directly responsible for complying with the regulations related to the protection of personal data.

We ensure the confidentiality of your personal information and implement technical measures to ensure the storage of such data.

Your data is stored on secured software with restricted and controlled access.

- According to current regulations, you have the right to receive the information you request from us (clear, transparent, understandable, and easily accessible information using plain and simple terms).

- You have the right to access your personal data to check, update, correct, delete, or restrict your personal information.

- In case you exercise the right to object and/or delete and/or modify the data related to you, we will not be able to provide certain services.

- In addition, you have the right to withdraw your consent to the collection and processing of your personal data at any time.

- You have the right to file complaints and/or take any legal action.

If you have any questions on this subject, you can write to us at the following address: I.A.G Vietnam Investment & Trading Joint Stock Company

Head Office: Units 201–214, 2nd Floor, Lot 017 - HH2, Tay Ho Tay New Urban Area, Nghia Do Ward, Vietnam.

Ho Chi Minh City Office: 80/4A Ba Huyen Thanh Quan Street, Nhieu Loc Ward, Ho Chi Minh City, Vietnam.

Email: phungthuyphuong@sothys.vn

Phone: 036 8286022

6.1 What is a cookie?

A cookie is a block of data that we use to record your browsing information on the Website (this data is collected directly by us or through our partners).

6.2 What cookies may we use?

Some cookies that may be on the Website include:

- Cookies necessary for the operation of the Website;

- Cookies used for audience measurement;

- Social media cookies created by “social media share buttons”;

- Identification cookies;

- Cookies related to advertising activities (third-party cookies).

These cookies have the following purposes:

· Cookies necessary for the operation of this Website;

These cookies are essential for the normal operation of the Website and navigation on the Website. They allow you to access the Website’s main features.

· Audience measurement cookies;

These cookies are intended to compile statistics on the use of the Website and its various features as well as the use of services provided on the Website.

· Social media cookies;

The Website provides application buttons to share certain content through social media platforms. Therefore, these application buttons use cookies to track users’ browsers.

Example: These are “share” buttons from social networks. When you click on one of these application buttons, the social network in question may be displayed. However, even if you do not click on the application button available on the Website, social networks that have created these application buttons may still identify connection and browsing data on the Website.

Cookies are sent directly by social networks. Therefore, your choices regarding the sending of these cookies must also be made with the social networks by directly referring to their websites and personal data protection policies.

· Identification cookies

Identification cookies are used in the context of creating and/or logging into a user account on this Website.

· Cookies related to advertising activities (third-party cookies).

When you access the Website, a cookie may be stored on your device (computer, phone, etc.). These cookies are intended to allow us to provide you with appropriate advertising content.

6.3 Prior consent for sending cookies

You must express your consent or refusal to use cookies.

To accept or refuse the sending of cookies, on your first visit to the Website, you must click “I accept” or “I refuse” for each type of cookie. You can also accept or refuse all cookies. In case of refusal, we will not be able to perform the purposes of the cookies, but you can still enjoy all the features of the Website.

To avoid having to make a choice each time you visit, we will retain your choice for six (6) months from the first time a cookie is placed on your device. After this period, or if you have deleted your cookies, you will again be asked to choose whether to use cookies on the Website.

At any time, you can change your choice regarding cookies sent by the Website via the “Manage cookies” function located at the bottom right corner of your screen.

6.4 Refusing cookies

Please note that this setting may change your access conditions to the Website’s services. Without these cookies, you risk losing the convenience of essential navigation features on our Website.

6.5 How to manage your choices?

You can manage cookies using the function in your browser. The configuration of each browser is different. It is described in the help section and will allow you to know how to change your cookie preferences. Here are the help pages:

Internet Explorer TM: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

Safari TM: https://support.apple.com/en-us/HT201265

Chrome TM: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

Firefox TM: https://support.mozilla.org/en/kb/activate-deactivate-cookies

Opera TM: http://help.opera.com/windows/12.10/en/notrack.html